are fighting a war against an invisible
enemy - President Ramaphosa, 26/3/2020"
The KoiNet Online Store is open to cater for
your needs. You can order whatever you need
from our catalogue and we will deliver. We may
also assist with animal care issues when
The global Covid-19 pandemic has affected
everyone in the way we do things. For that
reason, we ensure full compliance in both the
letter and spirit of the various regulations
promulgated under the current State of
Disaster. We take our responsibility seriously
for the sake of the health and safety of all
our clients and partners.
We have taken extensive preventive measures to
avoid the spread of the virus in our stores to
safeguard our people and customers and wish
everyone to abide by the rules.
If our Essential Services Trade Certificate is
required for some reason it can be found HERE.
Protocol for visitors
Please make an appointment before you come
to a store.
2. Al visitors to our
premises must wear a face mask.
3. Your hands will be
sanitized at the entrance
4. A Covid-19
questionnaire must be completed and signed,
5. Safe physical
distancing practises will be followed inside
6. We will limit in-store
customers to only ONE party of no more than
All parcels will be sanitized before handing
it to the courier. Our courier partner drivers
will wear latex gloves and face masks to
reduce the chance of transmission. No physical
contact will be made between the delivery
courier and you. The courier will ensure a
safe distance a minimum of 2m from you to
conclude handover of your order. You will be
required to sign the document with your own
You will be able to reach us online for
assistance on matters aquaculture and koi.
Personal visits to collect and deliver will be
subject to an appointment and the stated
Email email@example.com or firstname.lastname@example.org or
Phone 028 384 0169, 072 224 1060 and 082 440
WhatsApp 072 224 1060
Liana Stevens CEO
We are in this together
Be safe and consider the health of everyone
Last Updated on 19/5/2020
Should you have other questions or concerns
about these policies, please contact me